faq

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

General
Is luxtradinglimited.com legit?

luxtradinglimited.com is a legal investment company incorporated in the United Kingdom.
Registration number: 12795480.
Office address: Queens Court Business Centre, Newport Road, Middlesbrough, Cleveland, United Kingdom, TS1 5EH.
Check it on Company Registrar.

How to create a new account?

It’s not difficult at all. Click on the following button, fill in the registration form.
Click Here to create a new account.

How can I keep my account safe?

We take all security measures to protect your account and keep it safe from third parties intrusion.

May I create more than one account?

No, you are allowed to create only one account. For special situations please contact our Customer Support.

How to change my password?

Enter your account and change your password in “Edit Account” section.

Can I change my email?

No. You cannot change your email.

I forgot my password. What should I do?

Go to Forgot password section, enter your registration e-mail address and follow the instructions.

What are the advantages of the Lux Trading Limited over competitors?

Our goal is not to conduct the tough competition, but to receive a stable profit on the crypto-currency and forex market using our own strategy. We have developed special investment packages with optimum service plans and affiliate program for passive income for investors.

What do I need in order to start?

First, you should register on our web-site. The registration procedure is simple and will take just a few minutes. Fill all required fields in registration form, login to account, choose an investment plan and deposit your account. After that you'll become an official investor of the luxtradinglimited.com Company and will receive a profit according to the service plan chosen.

I don't receive emails from the company! Why?

Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.

INVESTMENTS AND WITHDRAWAL
What payment systems do you use?

We accept Bitcoin

How fast are my deposits added to my account?

Deposits are added within minutes to hours due to 3-6 confirmations over the blockchain network.

What is Bitcoin ?

All Bitcoin operations are confirmed by a Blockchain network. Every single computer in the Blockchain network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such a process takes from up to 30 minutes.

May I create a deposit from my account balance?

Yes. Just login to your account and click on New Deposit. You should select the payment with “Account Balance” suffix from the payment drop down menu.

May I make new additional deposits?

Yes, but note that all the transactions are handled separately.

May I make direct deposit from my luxtradinglimited.com account balance (re-invest my profit)?

Yes, sure. You may re-invest your profit from your account balance. In order to make a deposit from your luxtradinglimited.com account you need to select 'Invest from Account Balance' on Make deposit page in your Member area.

Who manages the funds?

Our team of investment experts manage all the funds.

What is the minimum and maximum deposit amount?

The minimum deposit amount is $25. Maximum - $50,000.

What is the minimum withdrawal amount?

The minimum withdrawal amount is $1 and Crypto minimum withdrawal amount is $3. All cryptocurrency transactions are processed after 3-6 network confirmations.

How to withdraw funds?

You can withdraw your money in your personal account in the Withdraw Section.

How quickly can the request of the money withdrawal be processed?

All payments request are processed within 24 hours.

Do you charge any hidden fees from deposit?

No, we don't charge any hidden fees.

Do you charge any hidden fees from withdrawals?

No, we don't charge any hidden fees.

Do you have any withdrawal limits?

No. We don't have any withdrawal limits and it is totally free of charge.

REFERRAL PROGRAM
Do you have an affiliate program?

Yes, we developed a 2 levels of referral program according to which a program beneficiary will earn 5% of Level 1 and 10% of Level 2 commission charge from the each of his/her partner deposit amounts.

Is it possible to make profit from the affiliate program without placing a deposit?

Yes, you can gain a passive income with no direct investments.

Do you pay a referral commission for a deposit from a balance account?

No. You receive referral commission only for first deposits

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